Located in the Santutxu neighborhood, just a few minutes from the metro 🚇, our studios are perfectly connected to the historic center, Casco Viejo, and Gran Vía. Set in a local residential area surrounded by shops, supermarkets, and restaurants, Bilbao Town is ideal for both leisure and business stays.


Thanks to their strategic location, you can easily reach any point in the city and enjoy everything Bilbao has to offer 🌆.


🏡 The Space

Our studios are designed to make the most of every corner, offering a comfortable, functional, and bright space for your stay in Bilbao 🏙️. We offer

Studios for 2 guests with a double bed


Studios for 4 guests with a double bed and a double sofa bed


🛏️ Sleeping Area

✔ 1.40 m double bed with high-quality bedding for a restful sleep 🌟

✔ Comfortable sofa bed in studios for 4 guests 🛋

✔ Beds made upon arrival, including

Mattress and pillow protectors


Fitted sheet, pillowcase, and duvet cover with Nordic duvet

(in summer, the duvet is stored in the wardrobe if you'd like to use it)

✔ Towels per guest: 1 large and 1 small towel


🎮 Living Area

✔ Sofa or sofa bed, ideal for relaxing after a day of sightseeing 🌍

✔ Smart TV 📺 to enjoy your favorite content

✔ High-speed Wi-Fi 📶


🍽️ Dining Area

✔ Table and chairs, perfect for meals or remote work 📝


🍳 Fully Equipped Kitchen

✔ Microwave 🍼

✔ Ceramic hob 🧁

✔ Washing machine 🧺

✔ Tableware and cutlery 🏺

✔ Frying pans, pot, saucepan, and pasta strainer 🧂

✔ Knives, forks, and spoons 🍴

✔ Glasses and cups 🍺🍵

✔ Kettle ☕

✔ Toaster 🥞

✔ Kitchen roll, sponge, cloth, garbage bag, and dishwashing soap


🏋️ Modern Bathroom

✔ Spacious shower 🏤

✔ Hair dryer 💄

✔ 1 shower gel, 1 shampoo, and 1 hand soap 🌟

✔ 2 rolls of toilet paper

✔ 1 hand towel and 1 shower mat 🫏


📊 General Information

⚠ No air conditioning, but ceiling fans are provided—perfect for Bilbao’s mild climate ❄️

⚠ Electric heating (limited to 22 °C) ☀️

⚠ For hygiene reasons, no food products are left in the kitchen. Guests must bring or purchase essentials like salt, sugar, or oil 🍽️


🛠️ Additional Services

🔑 Self check-in with electronic lock. A smartphone with internet access is required to use the digital key 📞

📶 High-speed Wi-Fi included 🌐

🛏️ Travel cot available upon request for €30 per stay (must be booked in advance by contacting us) 👶

⚠ Toiletries such as toilet paper, soap, and shampoo are provided as a starter kit only. Guests must replenish them if they run out

🔐 Lost keys or lockout: Guest will be charged €150 for locksmith service


🏢 Guest Access

Guests have exclusive access to the entire studio, including

✔ Fully equipped kitchen 🍳

✔ Sleeping area 🛏

✔ Living room 🏠

✔ Private bathroom 🚿

✔ Entrance hall with extra surface space 🌟


🌐 Guest Support

Our team speaks Spanish and English and is available during office hours: 10:00 to 18:00 🕘

Outside of these hours, the on-call support team communicates in Spanish

💬 We strongly recommend using written messaging via the booking platform to ensure faster communication and easy translation


⏳ Check-in Information

🕓 Regular check-in: 16:00 - 22:00

⏰ Early check-in: Subject to availability (€20)

🌙 Late check-in with in-person assistance (additional cost)

22:00 - 00:00 ➝ €20


00:00 - 02:00 ➝ €50

⚠ After 02:00, check-in is not possible

🕚 Check-out: Until 11:00


⚠ Mandatory Registration

To receive your digital key, it is mandatory to complete the online check-in via the external link we send you 🛡️

✅ This is the only valid and secure method

🚫 Failure to complete this process will result in denied access and forfeiture of your booking and payment

📤 All guest data is sent directly to the Ministry of the Interior, in compliance with Royal Decree 933/2021 ✉️


🔖 Tourism Registration Numbers
TBI00089 – TBI00090 | 3rd Class Tourist Apartments, 1 Key